# Production AI, and the twenty years behind it.

Case studies from regulated finance to live broadcast, each one a system that had to keep working.

## AI spotlight

### Hymans Robertson (Financial services & pensions)

An OCR and LLM platform to manage forty years of pension backfiles, covering 200,000+ members across 70+ clients and millions of scanned documents, where accuracy, traceability and audit were essential. Manual reviews once took fifteen to forty-five minutes per record.

- **90%** reduction in manual effort
- **10×** faster data discovery and validation
- **3 min** to review one record, from 30
- **6 weeks** for a cleansing cycle, from four months

Technology: OCR and large-language-model analysis · Azure-hosted · every value linked back to its source page

[Read the case study](https://www.uicdigital.com/work/hymans-robertson) →

### Art Basel (Arts, culture & events)

A pivot from legacy technology to a 24/7 AI companion. We audited twenty years of fair, gallery, artist and partner data, then built a production-ready assistant in weeks, reclaiming engagement across both the audience and the partner base.

- **+109%** daily users
- **+36%** engagement time
- **+96%** partner visibility
- **91%** satisfaction

Technology: Twenty years of data audited, cleaned and grounded before a single answer was generated

[Read the case study](https://www.uicdigital.com/work/art-basel) →

### Microsoft & the NBA (Media & technology)

An AI content concierge built with Microsoft on Azure. Domain indexing where general-purpose indexing was not good enough, then conversational retrieval over the metadata it generated, with a voice-trained narrator. A showcase of technical range rather than a production deployment.

- **GPT-4o** custom basketball indexer
- **6 min** lost per viewer, searching
- **20 yrs** of archive made addressable

Technology: Azure AI Video Indexer · Content Understanding · custom domain indexer · conversational retrieval · voice-trained narration

[Read the case study](https://www.uicdigital.com/work/microsoft-nba) →

> The AI Content Concierge is set to be a game-changer, offering exciting opportunities.
>
> Andy Beach, CTO of Media and Entertainment, Microsoft

## Our work

- [BBC](https://www.uicdigital.com/work/bbc): A new BBC.com for 165 million monthly visitors (Media & entertainment; Web, iOS, Android)
- [Hymans Robertson](https://www.uicdigital.com/work/hymans-robertson): 90% less effort, 10x faster: AI re-engineering of pension document processing (Financial services; Web)
- [UEFA](https://www.uicdigital.com/work/uefa): 11 custom digital products over 13 years (Sport; Web, iOS, Android, Connected TV, PlayStation)
- [Virgin Money](https://www.uicdigital.com/work/virgin-money): Consumer banking app design and build (Financial services; Web, iOS, Android)
- [FIFA](https://www.uicdigital.com/work/fifa): Custom media asset management solution (Sport; Web)
- [Time Out](https://www.uicdigital.com/work/time-out): A global multi-platform redesign across over 50 countries (Media & entertainment; Web, iOS, Android)
- [CBS](https://www.uicdigital.com/work/cbs): A decade of digital product innovation (Media & entertainment; Xbox, PlayStation)
- [NBC](https://www.uicdigital.com/work/nbc): Streaming experience driven by data insights (Media & entertainment; Android, Connected TV, Xbox, Voice)
- [Channel 5 / My5](https://www.uicdigital.com/work/my5): Multi-platform rebuild of the My5 streaming service (Media & entertainment; Web, iOS, Android, Connected TV)
- [Art Basel](https://www.uicdigital.com/work/art-basel): A production-ready 24/7 AI companion built on twenty years of data (Arts & culture; Web, iOS, Android)
- [Technicolor](https://www.uicdigital.com/work/technicolor): Video content collaboration product build (Media & entertainment; Web, iOS)
- [BBC](https://www.uicdigital.com/work/bbc-partnership): BBC’s trusted delivery partner (Media & entertainment; Web, iOS, Android)
- [Showtime](https://www.uicdigital.com/work/showtime): Award-winning connected TV app (Media & entertainment; Connected TV, Xbox)
- [AMC](https://www.uicdigital.com/work/amc): TV Everywhere and AMC+ app build (Media & entertainment; iOS, Android, Connected TV, Xbox)
- [Currencycloud](https://www.uicdigital.com/work/currencycloud): Developer Centre and Direct platform rebuilds (Financial services; Web)
- [Zest](https://www.uicdigital.com/work/zest): Self-service employee benefits platform (Financial services; Web)
- [NEP](https://www.uicdigital.com/work/nep): Media asset management system rebuild (Media & entertainment; Web)
- [Iron Mountain](https://www.uicdigital.com/work/iron-mountain): Monetising your media archive (Technology; Web)
- [Nevion](https://www.uicdigital.com/work/nevion): Media orchestration platform redesign (Technology; Web)
- [Manchester United](https://www.uicdigital.com/work/manchester-united): Relaunching the number one sports category app in 100 countries, with a smart TV rebuild for MUTV (Sport; Connected TV, Xbox)
- [Microsoft & the NBA](https://www.uicdigital.com/work/microsoft-nba): AI enhanced content delivery and conversational discovery (Media & entertainment; Web, Voice)
- [Amazon](https://www.uicdigital.com/work/amazon): Fire TV benchmarking research (Technology; Connected TV)
- [Invictus Games](https://www.uicdigital.com/work/invictus-games-community): Taking the product experience from good to great (Sport; Web, iOS, Android)
- [Shutterstock](https://www.uicdigital.com/work/shutterstock): Custom plugin for Adobe and Microsoft (Technology; Web)
- [Diageo](https://www.uicdigital.com/work/diageo): Custom label personalisation app (Retail & consumer; iOS)
- [Sirius XM](https://www.uicdigital.com/work/sirius-xm): Live video for The Howard Stern Show (Media & entertainment; Web, iOS, Android)
- [Invictus Games](https://www.uicdigital.com/work/invictus-games): Birmingham 2027 website design and build (Sport; Web)
- [Wilderness Reserve](https://www.uicdigital.com/work/wilderness-reserve): A digital transformation for Wilderness Reserve (Travel & hospitality; Web, iOS, Android)
- [Pavilion](https://www.uicdigital.com/work/pavilion): Private members' club, digitally transformed (Travel & hospitality; Web, iOS, Android)
- [The D / Circa](https://www.uicdigital.com/work/the-d-circa): Digital loyalty application (Travel & hospitality; iOS, Android)
- [UKTV](https://www.uicdigital.com/work/uktv): UKTV Play product build with ReactJS (Media & entertainment; Connected TV)
- [Sky News](https://www.uicdigital.com/work/sky-news): AI powered app for the royal wedding broadcast (Media & entertainment; Web)
- [oddschecker](https://www.uicdigital.com/work/oddschecker): NFL betting comparison application (Sport; iOS)
- [Crackle](https://www.uicdigital.com/work/crackle): Roku app rebuild to drive content discoverability (Media & entertainment; Connected TV)
- [Pix](https://www.uicdigital.com/work/pix): Redesign of media editing collaboration platform (Media & entertainment; Web, iOS, Connected TV)
- [Three Media](https://www.uicdigital.com/work/three-media): Simplifying a complex product (Technology; Web)
- [DXC](https://www.uicdigital.com/work/dxc): Digital healthcare management (Health; Web, iOS, Android)
- [Leia Loft / RED](https://www.uicdigital.com/work/leia-loft): Holographic games and apps ecosystem (Technology; Web, Android)
- [Audible / Pottermore](https://www.uicdigital.com/work/audible-pottermore): Official Harry Potter Alexa quiz (Media & entertainment; Voice)

## It starts with two days.

Enough to know what to build first, and what it will cost.

- [Inside the AI Accelerator](https://www.uicdigital.com/get-started)

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